BOOKING CONDITIONS

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1.        The arrangements are made subject to the conditions and receipt of the booking fee and the client understands and agrees these conditions.

2.        When booking the villa, the deposit will be retained and go towards the cost of the clients holiday.  We cannot accept responsibility for any delays in receipt of the deposit and our confirmation of the same.  An invoice will be sent 10 weeks before departure for the remaining balance, when we require an immediate payment.

3.        We reserve the right to alter or cancel any holiday accommodation.  If in the event the accommodation cannot be provided for any reason beyond our control.  In this event a full refund – total sums received – will be granted.

4.        If the client should cancel the holiday, or we cancel the arrangements due to the clients failure to pay the balance within the time allowed before departure, a cancellation charge will be levied based on the following

Period before departure date                                                     Cancellation Charge

More than 180 days                                                                                 Deposit only

180 days – 90 days                                                                                   50%

Less than 90 days                                                                                     100%

5.        All cancellations must be notified in writing.  The effective date of cancellation is the date that your written cancellation reached us.

6.        We can not accept liability for any death, personal injury, sickness, accidents, loss ( including luggage and  personal effect), increased expenses or any misadventure being incurred or suffered as the result of the act of default of any company, firm, or person concerned with the provision of your holiday arrangements who are not employed by us.

7.        The booking is accepted by us on the basis that all persons travelling and listed on the booking form hold adequate travel insurance and medical cover.

8.        All parties travelling should satisfy themselves that they meet all current USA Visa entry requirements.  If for any reason entry is not permitted to the USA, this will not constitute a breach of contract by us.

9.        We will not be held responsible in any way if cancellation or change is due to weather, war, riots, civil commotion, terrorist activities, air strikes, disaster, technical problems with transportation, alteration or cancellation of air or non-services of any event beyond our control.

10.     Persons/children under the age of 18 are not acceptable unless accompanied by a parent or adult. 

11.     On change over days, we request that outgoing clients vacate the property by 10 AM Incoming guests can gain access from 4PM unless otherwise agreed with the owner. 

12.     Pool heating. We do not imply and we can not guarantee the temperature of the pool as this will vary according to several factors, the main one being the prevailing weather conditions. In the event of pool heat breaking down you will be refunded pool heat money for the number of proven days the heater is out of action.. No other action will be taken or compensation paid.

13.     Guests using the rental home are responsible for all damage (whether accidental or not) and missing inventory items occurring during their stay and the cost of repair/replacement or of exceptional cleaning charges or fines - please note that guest liability in this respect is not limited to the security deposit amount.

It is important that you thoroughly inspect the rental home on arrival and report any problems or deficiencies to the management company without delay.
 
A security deposit of  £150  is required, payable with the final invoice.  This will be refunded to the client after the holiday, subject to any deductions for loss or damage, normally with in 30days

14.     Swimming pool:  We will not accept liability for injury howsoever caused, as a result of the use of the swimming pool. Guests are specifically requested not to allow unsupervised children to use the swimming pool.

15.     No pets allowed

16.     Only persons listed on the booking form will be permitted to stay in the villa unless previously agreed with the owner.

17. Florida is a tropical state, insects, cockroaches, frogs, snakes etc., are part and parcel of the way of life. Their presence in no way reflects the cleanliness of the home and not cause for complaints or compensation.

To try and avoid these unwanted visitors we recommend that all doors and windows are kept shut at all times and crumbs or food particles are not left anywhere. Should you have any problems in this respect please call the management company who will in turn send the pest control company out as soon as possible 

18. The lead guest must fully inspect the home and report any damage or deficiency to the owner’s manager within the first twenty four (24) hours of their stay.  Thereafter any damage or deficiency found following the guest’s departure will be attributable solely to the lead guest and their party. 

19. In accordance with the Southern Dunes Homeowners Association rules, no truck or van, boat, trailer, recreational vehicle, commercial vehicle or other types of non passenger vehicles, equipment, implements or accessories shall be parked, stored or otherwise kept on any portion of the property or elsewhere on Southern Dunes.

 

TO DOWNLOAD OUR BOOKING FORM PLEASE CLICK HERE